Information Technology
INFORMATION TECHNOLOGY INDUSTRY
With the digitization and computerization of almost every activity, the Information Technology industry has become gigantic in recent times. It goes without saying that the IT organizations should commit to delivering efficient services that ensure customer satisfaction in order to gain a competitive advantage in the market. For this reason, implementing a management system as per the international standard can be hugely beneficial. The International Organization for Standardization publishes a set of ISO Certification for IT Industry that ensures the quality and efficiency of a business. Registering to such international standards helps IT organizations establish their credibility in the market.
ISO STANDARDS THAT ARE APPLICABLE FOR IT INDUSTRY
ISO 9001 Standard
ISO 9001 helps in the implementation of a quality management system in an organization. This standard can be applied to any organization irrespective of the sector that they belong to. For IT industries, it helps in ensuring the quality of services.
ISO 14001 Standard
Every industry, including the IT sector, is required to demonstrate their commitment for a sustainable environment. For that purpose, ISO 14001 certification can act as a proof of your commitment towards the environment as well as compliance towards related regulations.
ISO 45001 Standard
Occupational safety of the employees has a direct relation with productivity. With ISO 45001 certification an IT company can demonstrate its commitment for providing a safe work environment for its staff.
ISO 27001 Standard
ISO 27001 standard helps in the implementation of Information security management systems that ensures the safety and privacy of data stored within the organizations. The IT sector deals with a huge amount of online data that needs to be protected against any breach or loss.
ISO 22301 Standard
This standard helps in the implementation of Business Continuity Management System in an organization and helps them in identifying and eliminating any risk that can affect the continuity of business.
ISO 27701 Standard
This standard is a data privacy extension of ISO 27001 certification and helps the organizations with their GDPR compliance. It is also called PIMS (Privacy Information Management System) and it sets a framework for Personally Identifiable Information (PII) controllers and processors for data management.
ISO 20000-1
ISO 20000 is the first worldwide standard specifically focused at IT Service Management. It describes an integrated set of management processes for the effective delivery of services to the business and its customers.
BENEFITS OF ISO CERTIFICATION FOR IT INDUSTRY
- Gives a competitive edge to the organizations
- Helps them in delivering quality product and services that meets customer’s requirements
- Helps in streamlining complicated processes
- Helps in meeting the changing market demands through continual improvement.
ISO CERTIFICATION PROCESS FOR IT INDUSTRY
- Application & contract
- Audit team Assignment
- Document view
- Certification Audit Independent review
- Notification of Certification
- Surveillance audit
- Re-Assessment
