Content of IT Service Management System Documentation Kit for ISO 20000 Certification

The contents of the sample documents kit for ISO 20000-1:2018 certification are:

1. IT SMS Manual: A sample copy of ISO 20000 manual which gives clause-wise details of how ISO 20000-1:2018 system is implemented.
2. IT SMS plan: A sample IT Service management system plan which meets the requirement for certification.
3. Mandatory Procedures: 20 procedures for IT service management to meet system requirements.
4. IT SMS Policies: 14 policies for IT service management for making a commitment to the system.
5. Standard operating procedures: 09 SOPs for making the best service management system within the organization.
6. Job Description: The detail authority and responsibility is given in total 24 job description to make the vibrant organization structure.
7. Forms/ Record templates: A set of 69 blank samples and few filled templates, plans and forms for quick documentation.
8. ISO 20000 Audit Checklist: A question bank comprising of more than 500 iso 20000 audit checklist, which includes clause wise auditing questions.
9. Master Matrix sheet: Linkage of all our documents against the ITSMS system, is established with document reference for easy understanding to users.

Total ITSMS Documents are editable, hence the user/ iso 20000 consultant can easily modify the name of the company, its logo and other things required by your company for the preparation of documentation, SOPs, procedures and audit checklists.

Features of the Product

Features of the provided ITSMS certification documents are:

• They are in plain English.
• The hand-outs are compatible with windows 2000 and word 7 versions.
• A soft-copy of an editable document kit with iso 20000 checklist is provided.
• It is easy to learn and user-friendly.
• It helps in saving a lot of typing time.
• It has been developed by experienced experts.
• It is a good guide iso 20000 consultant and comes in handy for training your management and team personnel.
• It defines a base system satisfying all the IT service management system requirements.
• It contains an ISO 20000 SMS plan, templates, procedures, an iso 20000 audit checklist and the formats which comply with IT service system requirements.

How This Product is Useful

• The documents are ideal to be used by any individual or by a facilitator working with large groups to successfully implement ISO 20000 in their organizations.
• It helps you to provide a kit for making effective documentation on ITSMS.
• The user can modify the templates as per their service activity and create own documents for their organization.
• Readymade templates are available which can reduce your time in document preparation and preparing iso 20000 checklist to meet system requirements for easy certification.
• Take care for all the section and sub-sections for information service management system and give better confidence in your system as well as provide linkage with related document list.
• The detail job description for various categories of persons is meaningful to make the vibrant work culture in any type of service organization.

PRICE – Rs. 36,500/-

HOW TO BUY

To buy ISO 20000 Documentation you can call us on +91 96672 69214 or mail us at joinconsultant123@gmail.com