ISO 29990:2010

ISO 29990:2010

What is ISO 29990:2010 ?

Note:- This Standard has been Withdrawn & Replaced by ISO 29993:2017

ISO 29990 sets out the criteria for a Quality Management System standard for providers of education and training services. ISO 29990 provides a unified standard for learning service providers, including corporations, vocational institutions, and life-long learning centres, around the globe. It promotes the design of suitable services & evaluation of learning results.

The aim of ISO 29990 is to provide a generic model for quality professional practice and performance for learning service providers (LSPs) in the development and delivery of education, training.

The standard follows a process-based structure to ensure its implementation leads to continual improvement. The standard’s ultimate aim is assuring the implementation of high-quality tutorial programmes and processes.

Requirements of Standard

This standard has clauses as follows:-

  1. Scope
  2. Terms & Definitions
  3. Learning Services
    • Determining Learning Needs
    • Design of Learning Services
    • Provision of Learning Services
    • Monitoring the delivery of the Learning Services
  4. Management of the Learning Service Provider
    • General Management Requirements
    • Strategy & Business Management
    • Management Review
    • Preventive Actions & Corrective Actions
    • Financial Management & Risk Management
    • Human Resource Management
    • Communication Management (External/Internal)
    • Allocation of Resources
    • Internal Audits
    • Feedback from Interested Parties


 

 

 

 

 

BENEFITS of ISO 29990:2010


Benefits for service providers:-

  • Successful certification provides proof of quality
  • Greater success when tendering for work from official bodies
  • Better starting position for approval
  • International marketability
  • Process optimization (P-D-C-A)
  • Clearly defined and documented processes
  • Development of internal quality capability
  • Motivation and active staff participation in the change processes

 

Benefits for learners:-

  • Transparency/comparability of services on offer
  • Transparency/comparability across national borders
  • Reliability of training courses on offer
  • Information on evaluation criteria for courses
  • Optimized processes
  • Improved learning environment
  • Assured resources, including trainers, with suitable competence

 

Benefits for international cooperation:-

  • Common quality basis through unified standards/common understanding of quality
  • No distortion of the competitive market
  • International comparable benchmarks for development of quality
  • Basis for development of further specific requirements for international cooperation in the area of Education and training

 

What do we offer for ISO 29990 Certification for your organization?

With a team of highly qualified consultants and trainers having vast industrial experience, Realcare Certification Pvt Ltd. assists organizations across the world to implement and achieve ISO 29990 certification. Our consultation approach is highly professional, time bound and effective resulting in ease of implementation and adds value to the business processes of the client’s organization.

We offer ISO 29990 training, implementation, consultation, gap analysis, documentation, internal audits, pre-assessment audits, certification audit through best of the certification bodies and post certification enhancement / maintenance services to enable your organization to get the best out of ISO 29990 quality management system. Our services are globally accepted, authoritative and benchmarked in the field of ISO 29990 QMS:

Contact us at realcertgroup@gmail.com to get your organization ISO 29990 certified.

 

Advantages of ISO 29990:-

  • It provides a unified standard for learning service providers, including corporations, vocational institutions, and life-long learning centers around the globe. Certification against the standard ensures that the design, development, and delivery of the learning experience you provide meet the ISO requirements.
  • ISO 29990 certification process also provides you with a transparent analysis of your current program and a valuable tool for developing practical, learner-centered training.
  • ISO 29990 standard provides a unified standard for learning service providers, including corporations, vocational institutions, and life-long learning centers around the globe. Certification against the standard ensures that the design, development, and delivery of the learning experience you provide meet the ISO requirements.
  • The audit and certification process also provides a transparent analysis of your current program and is a valuable tool for developing practical, learner-centered training.

 

FAQ

The main objectives of ISO 29990 Certification are: • Delivery and Design of the learning opportunities and services • Monitoring and evaluate the implementation of learning services • Feedback from interested parties • Personnel management and development of skills
ISO 29990 is a voluntary standard. Though, implementing ISO 29990 endeavors quality of education and scope in LSPs (Learning service providers).
The cycle of the certificate is valid for 3 years from the date of certification, subject to the successful conduct of surveillance audits before completion of the 1st & 2nd year respectively.
Costing of the ISO 29990 Certificate includes two types of costing 1.Consultancy Costing 2.Certification Costing Depending upon the size of your organization.
With the ISO 29990 Certification, the organization can maintain transparency and comparability of the training the services provided in the programs.ISO 29990 is not only useful for building brand image but also in providing the best services to the user. Also, ISO 29990 certified organization helps in identifying problems early on to allow a speedy resolution and minimize potential reputational and financial risks.
As the awareness and development, there has been a growing demand for non-formal education and training courses. Therefore it is essential to employ a quality service provider to comply with desired results in the learning programs. All the vocational training centers, corporate training centers, organizations that offer training exclusively to their staff, training service to its customers, individual teachers to private lectures, and training academies and universities and, etc can apply for ISO 29990 Certification.
1. Conduct Gap analysis 2. Providing training to management and employees 3. Guidance regarding documentation and implementation of ISO 29990 4. Guidance on conducting risk/opportunity assessment 5. Internal audit by the consultant 6. External audit by certifying body 7. Closure of observations 8. Issuing certificate 9. Conducting annual surveillance audits