Awareness Training
AWARENESS TRAINING IN QMS
ISO 9001:2015 Awareness Course is designed to give participants an understanding of the requirements of ISO 9001:2015 Quality Management System (QMS) Standard. The course provides an overview of the concepts, principles, and terms of the ISO 9001:2015 QMS standard, and the benefits and challenges associated with it. It is specifically designed to provide a basic understanding of the requirements of the standard, to help employees become familiar with the principles and requirements of the QMS, and to build an organizational culture of quality. The course content provides the participants an overall understanding of the aspects of the ISO 9001:2015 Quality Management System, such as: - The purpose of an effective Quality Management System and its various components - How ISO 9001 works and what it requires, - Basics of Quality performance dimensions, management of nonconformance, and continuous improvement.
The ISO 9001:2015 Awareness Course can be used in several ways. It can be used by companies and organizations who are undergoing the process of ISO certification, by those looking to gain an understanding of the Quality Framework involving continuous improvement and customer satisfaction, as well as by both technical and non-technical personnel with an understanding of the standard. It can be implemented as a stand-alone program or as part of an overall quality system. Additionally, the course can be used to help foster improved customer relationships and a broader understanding of quality management industries and standards, making it an ideal tool for anyone wishing to enhance their professional, customer service, and customer relations skills.
This is a Rare Course and it can be take up to 3 weeks to arrange the training.
BENEFITS OF HAVING QMS TRAINING
- Improved customer satisfaction: When you turn to an external certification body for quality control, you can expect a boost in customer satisfaction. Your internal processes will produce a higher caliber of end-user products or services, resulting in more repeat customers.
- Centralized training: ISO 9001 creates a training standard even the largest organizations can follow for consistency and efficiency. This benchmark for success allows you to monitor rises and dips in quality performance and fairly and accurately assess your team.
- Constant monitoring: ISO 9001 involves annual reviews, so quality control becomes a top priority. Accountability from upper management and external auditors results in a higher standard across the board.
WHAT DOES THE ISO STANDARD REQUIRE?
The standard lays out specific requirements to help you implement an effective training program. The main goal of your ISO awareness training material is to ensure your people and processes are as effective as possible. It’s highly focused on constant, intentional communication, and proper execution takes dedicated teachers and willing team members.
In some cases, the training procedure sets the groundwork for cultural shifts within an organization.
By setting focus on working well (and doing so consistently and over time), companies can encourage their team to be more involved, more focused, and more engaged in their work and the overall success of the company.
We can break the requirements for competence and awareness training into a simple checklist, derived directly from the clauses of the ISO 9001 standard:
- Hire the right people (7.1.2)
- Determine the essential abilities (7.2a)
- Monitor and maintain competence (7.2b)
- Take the right action (7.2c)
- Keep evidence (7.2d)
- Develop employee awareness (7.3)
- Communicate (7.4)
Each requirement takes a bit of exploration in order to understand how to properly and effectively reach your goals.
